Returns

If you are not satisfied with the quality or fit of the product(s) you ordered, we do not accept "Exchanges" per se but you may "Return" any item(s) within 30 days after receipt.
 
Please package securely and address to 
Vicki Townsend, Custom Creations, 399 Reading Station, Avon, IN  46123
 
Select a carrier that provides tracking information and offers shipping insurance. If the package is lost during transit, you will not be able to file a claim without that coverage.
 
Upon receipt, a credit to your charge card will be processed.
 
If you wish to try another style/size, simply place a new order.
 
Be sure to note the latest possible date by which you can receive your product(s) for your event as there is no sense paying expedited shipping if not necessary,